Customer Services and Complete account management

If you want to order an upgrade or downgrade your web hosting account, you can do so very easily through our customer services client area, and all upgrades are carried out instantly upon successful payment receipt.

First of all, login to our customer services client area @ www.wesh.co.uk/customer.services/clientarea.php

Then go to "My Services" where you will be presented with a list of your current web hosting packages, colour coded by their current status.

Next, click on the "View details" button beside the account you wish to modify and you will be presented with all the details for this account, and underneath these details you will see the "Upgrade/Downgrade" button.

Click on the Upgrade / Downgrade button and this will now present you with a listing of all available hosting packages that you can upgrade or downgrade to, and the monthly / annual payment options which you can select using the drop down box, then simply click the "Click to continue" button under the package you wish to upgrade or downgrade to and follow the on-screen instructions and make your payment.

Once an invoice is paid, your account will be changed instantly. If you have any problems with this then you should notify us straight away by raising a customer services support ticket or telephone us so we can talk you thought it.

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