Knowledgebase
open_basedir restriction in effect
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If you are trying to use your temporary URL provided in your welcome email and are getting error messages telling you that open_basedir restriction is in affect, dont panic. This is normal and its a security measure commonly used on shared linux servers. The open_basedir restriction is designed to prevent php scripts from being excecuted outside of a users account thus preventing both un-authorised script usage and bandwidth theft from accounts on the same server. To overcome this, its best to login to your website control panel (Cpanel) using the temporary control panel URL in your welcome email and park another domain name onto your account until you are ready to use it or are finished with development. This only affects .php scripts and all .html / .htm files will work fine using your temporary URL although you should take a moment to read our article relating directly to using your temporary URL. |
