Knowledgebase

The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.

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Articles

How to Use Traceroute
Traceroute is a command which can show you the path a packet of information takes from your...
Views: 509

I Just Signed up. What to do now?
So you have just signed up for one of the WESH UK Hosting accounts and are not sure where to...
Views: 496

Our backup policy
Off site backups... Our backups are kept on CDP disaster recovery servers in a different...
Views: 595

Using our ticketing categories
If your not sure what category to select when opening a new helpdesk ticket then let us take a...
Views: 500

Using support tickets
We sometimes get asked what is the correct way to use support tickets and "How I do respond to a...
Views: 433

Website down! - Bandwidth limit exceeded
If your website is currently down and showing a message: Bandwidth Limit Exceeded The server...
Views: 689

Website down! - What do I do?
WHAT TO DO IF YOUR WEBSITE IS DOWN (PRINT THIS OUT) 1. Ensure that your domain name has NOT...
Views: 504

What support do you provide?
What kind of customer support do you offer? At WESH UK we believe firmly in efficient...
Views: 1442