Cpanel backup facility:
In your control panel, click on an icon labeled "Backup" and on this page you will see several links and 3 boxes.
Restoring a Home Directory: Click on the browse button across from the box labeled as Restore a Home Backup. This will open a box where you can browse your hard drive for the backup file. Once you have located it on your hard drive double click it. The box will now have the path to the file in it. Click on the button labeled as "Upload", this will take you to a new page and the restoration process will ensue.
Restoring a MySQL Database: In the 2nd box down marked as Restore an SQL DB click on the Browse button. This will open a box where you can browse your hard drive for the SQL database backup that you will have already downloaded, once you have located it, double click on it. The box will now show the path to the file. Click on the Upload button and you will be taken to a new page where the restoration process will ensue.
Restoring an Alias/Filter Backup: The 3rd box down is labeled as Restore an Alias/Filter Backup. Click on the Browse button across from the box. Browse your hard drive for the Alias/Filter backup file. Once you have located it, double click on the file. The full path to the file will show in the box. Now, click on Upload and you will be taken to a new page where the restoration process will ensue.
Restoring files from our CDP backup:
All of our shared servers, and customers on dedicated and VPS servers who have purchased off site CDP backup space can login to Cpanel and click on the icon "R1 Soft" found in the "Files" section which will open your off-site backup in a new explorer style window where you will see the last 10 backups taken (5 days worth) along with the date and time stamps of when each backup was taken.
You can now browse the backups by clicking on the + sign next to each item in the left hand window until you find the files you want and simply put a tick in the box next to the files or directories you wish to restore and then in the right hand window, click the "restore selected files" to begin the restoration of the files.
For MySQL database restores, including individual tables, you will need to raise a helpdesk ticket telling us exactly which database needs restoring, and if applicable, the table names to be restored. The more information you provide, the quicker and more accurately we can attend to your restore.
