Customer Services and Complete account management

First of all, the way this section of CPanel works is if you want to view the users who are connected to the domain/subdomain via FTP and/or terminate their sessions then it gives you the ability to do so. From the cpanel main page, click on the "FTP Sessions" icon found in the "Files" window and this takes you to the FTP sessions section where you can see if any FTP users are logged in.

On this page it will show a list of all active FTP users if there are currently any and will give you the ability to terminate their FTP session by clicking on the "disconnect" red X to cut them off.

You will be able to see what username they logged in with, the current FTP status, login time and location of the FTP user. If there are no FTP users logged in then there's nothing to do here. Click the Go Back button at the bottom of the page to return to the FTP Manager index.

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