Customer Services and Complete account management

Transferring a .biz name to us needs to be done in 4 stages as follows:
Your .biz domain MUST be unlocked for this entire process.

Note prior to transfer:
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If you are transferring your website to us along with your domain name then you will need to purchase web hosting with us in advance. When purchasing our web hosting, select hosting only without a domain
(I will use My Existing Domain and update My Nameservers only)

We will then activate your account for you and email you all the account details so you can upload your website to our servers, setup all your email accounts, database's, and anything else you wish to transfer in advance.

Stage 1 - Re-point your DNS
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Once you have your website on our servers, you will need to log-in to your current domain registration company account and change your domain names DNS Name Servers

If you do not have the access to change your nameservers then simply contact your current support department and request them to change your domans name servers to the ones in your welcome email.

Stage 2 - Prepare your domain name
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Now you must ensure that the contact details for your domain name are completely up-to date because the transfer process requires email authorisation by the domain name owner. Contact your old hosting company and also ask them for a "Domain Registration Key" or "EPP Key" and ensure your domain is unlocked.

Stage 3 - Transfer your domain name
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Now all you need to do is place your order for a domain name transfer through our website without selecting hosting. Once you enter your domain name you will be asked for your EPP Key.

When you reach the final stage of the order simply enter your current login details for our billing system to add the domain to your account. Within 72 hours you will receive an automated email requesting your authorisation to transfer the domain name which you must respond to.

If you need any assistance with this, let us know, were here to help.

Once this is done your domain name will now be managed WESH UK and we will bill you for it typically every 2 years with 1 extra year added to your domain.

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