*This articles assumes you are already logged into CPanel*
In the "Files" box of CPanel, click on the icon labelled as "FTP Accounts" which will take you to a new page where you will see 4 choices.
Now you will see a list of all existing FTP accounts for your domain and subdomain(s) underneath the "create new FTP user" options.
This screen has 4 boxes which are labeled as:
Login:
Password:
Directory:
Quota:
For the login box enter the username in which you will use to login to the FTP account.
In the box for Password enter the password that you'll be using to login to the FTP account with. It is best to use a combination of letters and numbers for your password as to make it more secure.
Lastly, for the Directory box you have to enter the directory that the FTP account is for. If you want to the FTP account to have access to all domain and subdomain files then leave this box blank. Otherwise, type in the directory which the FTP account will have access to.
For example: You have the subdomain sub.domain.com and want to set the FTP account to have access to only this subdomain. In the Directory box enter "sub" now, the account will have access to only the directory for this subdomain.
When you are finished entering the required information click the button labeled as Create and you will be taken to a screen which will tell you that you have successfully created a new FTP account and it will display the login information. Your new FTP account is now active.
NOTE: the new user should login to the FTP server with username: newusername @ yourdomain.com Just the username will not work!